We take great pride in our products, and amazing care of our customers. With every purchase, we provide exceptional value and extraordinary service. Madbury Road warrants all outdoor furniture and accessories to be free from manufacturing defects in materials and workmanship. Provided the furniture is assembled correctly and is subjected to normal use, Madbury Road will cover your furniture under the following warranties:
10 YEAR LIMITED WARRANTY
Madbury Road warrants all powder coated aluminum frames for a period of ten (10) years from date of purchase against structural failure.
5 YEAR LIMITED WARRANTY
Madbury Road offers Sunbrella’s 5-year limited warranty as the only performance fabric brand to guarantee against becoming unserviceable due to:
• Loss of color
• Loss of strength
from normal usage and exposure conditions, including sunlight, mildew, and atmospheric chemicals when used for appropriate applications.
Madbury Road warrants all teak wood products for a period of 5 years from date of purchase against structural failure.
Madbury Road warrants all-weather wicker products for a period of 5 years from the date of purchase against structural failure.
Madbury Road warrants all-weather wicker products for a period of 5 years from the date of purchase against any major discoloration on the product.
Structural failure or damages due to incorrect assembly, lack of regular maintenance, improper use, roughness, abuse or neglect are not covered. Normal wear or stretching of fabrics due to weathering or use, fading, minor discoloration, minor color variances in the wood grain, resin or color variance between replacement parts or pieces are not covered.
Checking (minor cracks) may occur when wood products are exposed to outside elements. Checking is considered natural and is not covered under this warranty unless they contribute to structural failure.
Damages or failure caused by freight or acts of nature (e.g. freezing temperatures, ice, hurricane, tornado, high winds, etc.) are not covered. Damages to wood product caused by environmental conditions (e.g. extreme dry climates), mold or mildew are not covered.
Damages to powder coated aluminum caused by environmental conditions (e.g. excessive humidity) or rust are not covered.
Damages caused during commercial use.
Madbury Road is not liable for personal injury related to improper use or neglect of the furniture. Damages caused by suntan oil or other chemicals not endorsed by Madbury Road are not covered. The application of paint, stain, polyurethane, other chemical treatments not endorsed by Madbury Road, or any modifications made by the end user will void the warranty.
Any damage caused by rodents, squirrels, chipmunks, or other animals outside of Madbury Road’s control is not covered.